At Ibon, we offer a series of technological solutions for management and operational challenges in the restaurant and food industry.
As restaurateurs, we are familiar with the pressure, the rush, the uncertainties, the inconsistencies, the busy services, the loss of control over staff, and the feeling that no matter how hard we try – we will always have to deal with operational problems preventing the business from reaching its full potential.
We believe that restaurateurs deserve to work smarter, and above all – simpler.
Our values:
Simplicity: we developed a simple and intuitive interface that allows entrepreneurs and restaurateurs to focus on the most important thing – management.
Efficiency: In order to increase profitability, you must be more efficient. This is exactly what Ibon does – streamlines the business’s operating mechanisms and makes it profitable.
On-site connectivity: Ibon is a product of collaboration between restaurateurs and technologists who know how to translate operational challenges into advanced and user-friendly systems. We constantly continue collecting on-site feedback, investigating new operational challenges and improving the interface as we go along to make it easier for employees and managers alike.
Our System
Ibon replaces the order ticket printer with versatile and smart screens, which are set up in the kitchen and service counters. These screens are connected to the cash registers and to all ordering interfaces, and can be updated at all times, enabling the team to be more organized and efficient at work, therefore significantly improving customer service.
Service optimization? It’s just the tip of the iceberg
Transferring the entire service management to digital allowed us to dream big and add a series of advanced technological tools to the system, that will help every restaurateur and manager overcome any operational problem, become more efficient, and increase profit.
The system also includes a smart time and attendance system which also checks and reports on employee efficiency, food safety control, new product feasibility analysis, an advanced management dashboard, and more.
Learn more about our features >>
At some point we realized that the system could help not only restaurants and food stalls – but can be helpful in almost any place that has customers standing in line waiting for service, creating a bottleneck.
That’s why these days we are developing dedicated products from the system for 3 additional niches: buffets and dining rooms in hotels, delis and butchers in supermarkets, and lockers for ordering fast food without counter staff.
How it all started
Until a few years ago, Ibon founder was an active franchisor in the restaurant industry. He realized quite quickly that working with paper order tickets without digitization makes every service inconvenient and nerve-wracking, and as a result damaging service and profitability.
That’s how he developed the first prototype for Ibon, which replaces the order ticket printer with digital screens.
The difference was felt immediately: work was more organized, the service was better and the transition to screens allowed him as a restaurateur to be hands-on and understand what was happening at the restaurant, at any given moment.
Not much time passed and a leading coffee shop chain expressed interest and introduced Ibon as a pilot in three flagship branches, which was soon expanded to eighteen.
Following this, several other chains started their own pilot. All this time, as we go along, we continue to upgrade the system’s features and user experience in order to provide managers with maximum insights and practical tools with minimal effort on their part.
Today, the product is in regular use in several leading chains in the Quick Service industry.
The in-depth understanding of the biggest pain points in the restaurant industry, linking to feedback from the locations, and the determination to keep improving the product – all of these make Ibon a simple, practical, and effective solution for restaurateurs who struggle with constant pressure.